Virtual Assistant Services – Care Stream Solutions LLC

Virtual Assistant

What is a Virtual Assistant Service?

Virtual Assistant Services involve employing remote professionals to handle specific tasks and responsibilities that support the medical billing process. These tasks can range from basic administrative duties to specialized functions related to medical billing and coding.

Key Components of Virtual Assistant Services

Administrative Support:

Appointment Scheduling: Managing and scheduling patient appointments, ensuring efficient use of the provider’s time.
Patient Communication: Handling phone calls, emails, and messages from patients regarding billing inquiries, appointment reminders, and follow-ups.

Medical Billing and Coding:

Claim Preparation: Assisting in the preparation and submission of insurance claims by accurately coding services using CPT, ICD-10, and HCPCS codes.
Charge Entry: Entering patient charges into the billing system, ensuring accuracy and completeness.
Payment Posting: Recording payments from insurance companies and patients, and reconciling accounts.

Claims Management:

Tracking Claims: Monitoring the status of submitted claims to ensure timely processing and payment.

Denial Management: Identifying and addressing reasons for denied claims, resubmitting corrected claims, and following up on appeals.
Accounts Receivable Management: Managing outstanding accounts and ensuring prompt collection of due payments.

Data Entry and Management:

Patient Records: Updating and maintaining accurate patient records in electronic health record (EHR) systems.
Documentation: Ensuring all necessary documentation is complete, accurate, and compliant with regulations.

Financial Reporting:

Reporting: Generating financial reports related to billing, collections, and overall revenue cycle performance.
Analysis: Analyzing data to identify trends, areas for improvement, and opportunities for optimizing revenue.

Why Choose Us:

Expertise:

Our team comprises experienced professionals with deep knowledge of medical billing and coding.

Customer Service:

Dedicated account managers to provide personalized support and address your specific needs.

Proven Track Record:

A history of successful partnerships with healthcare providers across various specialties.

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